Joy A. Miller is a Certified Senior Advisor® and dedicated advocate for seniors, bringing a wealth of expertise through her education and professional endeavors. Holding an undergraduate degree in Human Services, and having pursued undergraduate coursework in nursing and graduate studies in marriage and family therapy, Joy has a deep understanding of human behavior and the emotional vulnerabilities exploited by scammers.
She founded a nonprofit organization in 2018, training adult mentors to be matched with youth aging out of foster care, showcasing her commitment to community education and protection.
In 2025, Joy founded Keris Solutions as an impact-focused business that empowers seniors in Northwest Arkansas to live positive, purposeful lives free from financial fraud. Joy’s experience developing group training programs equips her to deliver practical scam prevention strategies to seniors and their families. Her compassionate, informed approach makes her a trusted guide for people seeking to live scam-proof lives.
A resident of Northwest Arkansas since 2023, Joy and her husband have six adult children—including three they adopted as young adults—and two adorable grandchildren. She enjoys hiking and mountain biking in the beautiful Ozarks and spending time with her family.
Certified Senior Advisors (CSAs)® have supplemented their individual professional licenses, credentials, and education with knowledge about aging and working with older adults. It is recommended that you verify the validity of any professional’s credentials with whom you conduct business and be sure you completely understand what those licenses, credentials, and education signify. The CSA certification alone does not imply expertise in financial, health, or social matters. For more details, visit www.csa.us.